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SoundHound AI Reports Record Q3 Revenue and

Guides to Sustained Adjusted EBITDA Profitability within 2H 2027

SANTA CLARA, Calif.--SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and agentic AI, today reported its financial results for the third quarter 2026.

"This is a milestone moment for SoundHound. We announced another record quarter, closed our acquisition of LivePerson, and guided that the company will be adjusted EBITDA profitable within the second half of 2027,” said Keyvan Mohajer, CEO and Co-Founder of SoundHound AI. “Our OASYS platform now leads its category and is positioned to become the operating system of the new agentic era, strengthened by technology from six pioneering businesses we have combined under SoundHound AI.”

Financial Highlights

•Third quarter reported revenue was $62.4 million, an increase of 48.5% year-over-year.

•Third quarter GAAP gross margin was 34.1%; non-GAAP gross margin was 50.3%.

•Third quarter GAAP net loss was $(46.4) million; non-GAAP net loss was $(21.2) million.

•Third quarter adjusted EBITDA was a loss of $(20.7) million.

•Third quarter GAAP earnings per share was a loss of $(0.10); non-GAAP earnings per share was a loss of $(0.05).

"Since closing the LivePerson acquisition, we have moved swiftly and decisively to integrate the businesses and realize substantial cost and revenue synergies. At the same time, we are improving our quality of earnings by shifting upfront license deals to hosted structures and exiting non-core, dilutive business lines, making our revenue more stable and predictable,” said John Collins, CFO of SoundHound AI. “These business transformations provide the operating leverage necessary to reach sustainable, profitable growth within the second half of 2027."

Business Highlights

LivePerson Update

•Closed the acquisition of LivePerson on September 4th, retiring all but a negligible portion of the debt, which will be repaid at maturity in the fourth quarter.

•Coordinated outreach to LivePerson's top 90 enterprise accounts representing over $100 million in ARR, receiving overwhelmingly positive feedback regarding financial stability and the addition of enterprise-grade voice and agentic AI capabilities.

•Renewals and upsells included a major US healthcare benefits provider, a leading European broadcaster and telecommunications provider, and a leading UK water utility.

Enterprise and Customer Care

•A leading academic health system selected SoundHound across both its hospital services and its health plan.

•Randox, a health testing provider serving UK and global populations, selected SoundHound for customer care.

•A major US electric utility signed a new contract to bring AI to its back-office functions.

•A British multinational telecommunications company added additional services.

Auto, Devices, and Voice Commerce

•Signed a 7-figure minimum-guarantee agreement with a tier one Chinese automotive supplier for voice AI and edge capabilities.

•Signed a new deal with Greaves Electric, a leading electric two-wheeler maker, for an embedded voice assistant.

•Launched OASYS Edge, an on-device architecture bringing LLM-powered voice AI agents directly onto local device hardware in vehicles, TVs, and smart devices.

•Signed a deal with a global electronics manufacturer LG to debut a new commerce channel across approximately 20 million smart TVs in the US.

•Signed direct voice commerce partnerships with a large coffeehouse brand and a growing fast-casual restaurant chain.

Consumer Brands, Hospitality and Physical Operations

•A multinational food and beverage company renewed its enterprise HR deployment.

•Resorts World Las Vegas, a global resort operator, expanded from an on-property digital concierge to an external-facing autonomous booking agent.

•A household-name pizza chain added SoundHound AI ordering to nearly 100 additional restaurant locations.

•Won a major global consumer products company as a new end customer through our partnership with Alta Resources, a business process outsourcing and customer management partner.

Third Quarter 2026 Financial Measures1

Three Months Ended

(thousands, unless otherwise noted) September 30, 2026September 30, 2025Change

Revenues$62,425$42,04948 %

GAAP gross profit$21,282$17,92119 %

GAAP gross margin34.1%42.6%(8.5) pp

Non-GAAP gross profit$31,394$24,91726 %

Non-GAAP gross margin50.3%59.3%(9.0)pp

GAAP operating loss2 $(46,497)$(115,891)60 %

Non-GAAP adjusted EBITDA$(20,665)$(14,546)(42)%

GAAP net loss2 $(46,368)$(109,271)58 %

Non-GAAP net loss$(21,215)$(13,022)(63)%

GAAP net loss per share2 $(0.10)$(0.27)$0.17

Non-GAAP net loss per share$(0.05)$(0.03)$(0.02)

1)Please see tables below for a reconciliation from GAAP to non-GAAP.

2)GAAP operating loss includes an impact from the calculated fair value of contingent acquisition liabilities where future earn-out shares are marked-to-market on a quarterly basis, a

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SoundHound AI Reports Record Q2 and All Time High Revenue of $61.9 million, Up 45%, Raises Full Year Outlook

Delivers strong growth with OASYS driving significant enterprise AI adoption; improves all key profitability metrics

SANTA CLARA, Calif.--SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and agentic AI, today reported its financial results for the second quarter 2026.

"Our exceptional Q2 results demonstrate the momentum SoundHound is building, achieving a strong revenue performance, disciplined cost management, and industry-leading platform validation,” said Keyvan Mohajer, CEO and Co-Founder of SoundHound AI. “With our Q2 revenue now 10 times what it was when we debuted as a public company in Q2 2022, and enterprise demand for high-ROI voice and agentic AI accelerating globally, our OASYS platform and in-house model innovations position us to lead in the new era of enterprise automation."

Financial Highlights

•Second quarter reported revenue was $61.9 million, an increase of 45.0% year-over-year.

•Second quarter GAAP gross margin was 45.1%; non-GAAP gross margin was 58.4%.

•Second quarter GAAP net loss was $(42.8) million; non-GAAP net loss was $(9.0) million.

•Second quarter adjusted EBITDA was a loss of $(9.6) million.

•Second quarter GAAP earnings per share was a loss of $(0.10); non-GAAP earnings per share was a loss of $(0.02).

“Our strong topline growth this quarter was driven by signing major enterprise AI deals attributed to OASYS. We also significantly improved our bottom line year-over-year," said James Hom, Interim CFO and Co-founder of SoundHound AI. "We are excited by the strong interest we are already seeing with OASYS which is a testament to the category-defining technology we continue to deliver to the market. Our investment in innovation, combined with our cost discipline, is key as we drive our business toward achieving profitable growth."

Business Highlights

Healthcare and Pharmaceuticals

•Signed a 7-figure deal with a nationally ranked healthcare system with 30,000 employees throughout its hospitals, health parks, and medical offices

•Won Champion Payer Solutions, a California based company that provides all aspects of managed care management services to client physician groups

•Won new business with an existing U.S. healthcare customer that provides technology, pharmacy care, and direct healthcare services globally

•Won new business with existing customer that provides practice management and electronic health record solutions, customized for the eye care industry

•Renewed with:

◦A leading in-home nursing services, pediatric therapy, enteral nutrition, and ABA therapy healthcare company

◦A rehab facility offering nursing care for short-term rehab, respite care, and long-term care services

◦A global biopharmaceutical leader and one of the world’s largest generic drug manufacturers

Banking, Financial Services, and Insurance:

Renewed with:

•Rakuten Securities, one of Japan’s largest online brokerages, serving over 6 million accounts.

•A global asset-management firm providing investment-management and research services to investors worldwide

•One of the largest American multinational banks offering financial services and investment banking

•A major international financial services organization headquartered in Canada offering life and health insurance, wealth solutions, and asset management

•An insurance company that offers individuals, professionals and businesses casualty insurance products

Telecommunications:

•Renewed with a British multinational telecommunications company operating in 15 countries

Auto, Devices, and Voice Commerce:

•Signed a 7-figure deal with a major automotive infotainment software company in China

•Won a new deal with a global developer of automotive diagnostic scan tools, ADAS calibration systems, and shop maintenance equipment

•Stellantis increased overall unit adoption and expanded to add SoundHound’s live generative AI capabilities

•Hyundai expanded unit adoption of live generative AI capabilities

•Multinational electronics manufacturer agreed to deploy SoundHound’s technology to enable agentic transactions directly from their TVs

•Signed a new world-renowned automotive brand to rollout direct in-car Voice Commerce transactions

Restaurants, Retail, and Consumer Goods:

•Signed new deals with:

•A large QSR specializing in seafood to adopt SoundHound’s drive-thru ordering solution

•Ruby Tuesday signed on to use both Smart Answering and Smart Ordering solutions

•A major QSR known for American-style Mexican food

•A sushi restaurant known for its music and concert-themed menus

•Continued expansion with key brands: Five Guys, IHOP, Jersey Mike’s, and a prominent pizza brand that now has SoundHound technology live in more than 75% of their total locations.

•Signed renewals with Habit Burger, Red Lobster, and Torchy’s Tacos. Lazy Dog also renewed and

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SoundHound AI Reports Record Q1 Revenue of $44.2 million, Up 52%

Launches OASYS as the gold standard agentic platform to revolutionize the way businesses interact with customers across every channel and touchpoint

SANTA CLARA, Calif.--SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and agentic AI, today reported its financial results for the first quarter 2026.

“SoundHound started the year strong with our top line growing 52%. Excluding the impact of all acquisitions, revenue was up 88% in our core automotive and IoT AI vertical, highlighting incredible demand across all pillars of our business,” said Keyvan Mohajer, CEO and Co-founder of SoundHound AI. “Our launch of OASYS and our planned acquisition of LivePerson will bring the world’s first self-learning agentic AI platform to one of the most robust enterprise footprints in the entire conversational AI sector.”

Financial Highlights

•First quarter reported revenue was $44.2 million, an increase of 52% year-over-year

•First quarter GAAP gross margin was 31.1%; non-GAAP gross margin was 49.7%

•First quarter GAAP net loss was $(25.0) million; non-GAAP net loss was $(26.6) million

•First quarter adjusted EBITDA was a loss of $(26.7) million

•First quarter GAAP earnings per share was a loss of $(0.06); non-GAAP earnings per share was a loss of $(0.06)

•First quarter expenses included certain non recurring charges such as true up costs from vendors that also impacted both GAAP and non-GAAP gross margin

•GAAP results include a gain from the calculated fair value of contingent acquisition liabilities where future earnout shares are marked-to-market on a quarterly basis based on the company’s stock price. Non-GAAP measures exclude this non-operating/non-cash impact.

“We had a strong start to the year, delivering undeniable value for our end customers across multiple channels and a growing number of industries," said James Hom, CFO and Co-founder of SoundHound AI. "Our rapid innovation positions us for scale while setting us up for massive cost benefits in future years. We are exiting the quarter with a strong balance sheet and are poised to achieve robust growth for the rest of the year."

Business Highlights

•SoundHound AI Signs Agreement To Acquire LivePerson

◦Acquisition will combine SoundHound’s strengths in voice and agentic AI with LivePerson’s digital messaging services

◦Combined company expects a $500M revenue opportunity, accelerated path to profitability, strong balance sheet, and no debt

◦Results in one of the most comprehensive enterprise customer footprints in the conversational AI sector, including 25 of the Fortune 100

◦2027 revenue range expected to be, at minimum, $350M-$400M, with at least $100M of growable contribution from LivePerson's long-tenured customers

◦Expected to close in the second half of 2026, subject to customary regulatory approvals and closing conditions

•Launches OASYS

◦Launched the world’s first self-learning orchestrated agentic AI platform, where AI builds AI

◦OASYS allows businesses to do in minutes what once took months by managing the entire agentic AI lifecycle: automatically creating, orchestrating, evaluating, and improving agents over time

◦The technology marks a fundamental shift in the role of AI from something that must be continuously built and maintained, to a system that actively evolves based on real-world usage

•Auto, Devices & Voice Commerce:

◦Multiple TV and auto OEMs integrating SoundHound's Voice Commerce

◦Signed a new 7-figure commitment with prominent Japanese manufacturer to deploy SoundHound’s voice assistant across vehicles globally

◦Multinational OEM signed expansion in South America

◦Signed agreement to integrate SoundHound’s voice AI across Walmart’s TV brand, ONN

•Restaurants, Retail & Consumer Goods:

◦Major QSR seeing growing ROI with positive results from SoundHound’s drive thru technology - with AI-enabled locations generating more revenue than those not deploying the technology

◦Increased cross-sell wins among restaurant solutions, and a strong uptick in the adoption of SoundHound’s Voice Insights product

◦Deployed AI solutions with major global fitness apparel brands, representing the majority of the market share in that category

◦Signed deals with:

▪A national residential and commercial service company specializing in eco-friendly indoor air quality, with over 200 franchise locations

▪A 450 location water survival and swim school.

▪Multiple boutique fitness chains, with a total opportunity of 900+ locations

•Banking, Financial Services & Insurance:

◦Expanded services with:

▪One the world’s largest banks that serves millions of customers, clients and communities in over 100 global markets

▪A New York based global financial services platforms company

▪An American multinational financial services corporation headquartered in Denver, Colorado

▪A multinational conglomerate corporation