as of 11-06-2026 3:13pm EST
IBEX Ltd delivers business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain customers. It is an end-to-end provider of technology-enabled customer lifecycle experience (CLX) solutions to optimize customer acquisition, engagement, expansion, and experience for its clients. The company's services cover three areas: Digital and omni-channel Customer Experience (ibex Connect), Digital Marketing and E-Commerce (ibex Digital), and Digital CX surveys and analytics (ibex CX). It caters to a broad range of industries, such as telecommunications, cable, financial services, and healthcare, among others, and derives maximum revenue from the United States.
| Founded: | 2017 | Country: | United States |
| Employees: | N/A | City: | WASHINGTON |
| Market Cap: | 576.0M | IPO Year: | 2017 |
| Target Price: | $42.00 | AVG Volume (30 days): | 75.1K |
| Analyst Decision: | Hold | Number of Analysts: | 2 |
| Dividend Yield: | N/A | Dividend Payout Frequency: | N/A |
| EPS: | 0.99 | EPS Growth: | 32.63 |
| 52 Week Low/High: | $25.94 - $48.17 | Next Earning Date: | 11-05-2026 |
| Revenue: | $644,076,000 | Revenue Growth: | 15.37% |
| Revenue Growth (this year): | 10.59% | Revenue Growth (next year): | 6.75% |
| P/E Ratio: | 14.28 | Index: | |
| Free Cash Flow: | 31.2M | FCF Growth: | +3.63% |
Chief Legal Officer
Avg Cost/Share
$39.34
Shares
2,376
Total Value
$93,476.35
Owned After
26,855
SEC Form 4
Chief People Officer
Avg Cost/Share
$40.07
Shares
2,500
Total Value
$100,164.50
Owned After
27,224
SEC Form 4
Chief Legal Officer
Avg Cost/Share
$40.30
Shares
7,500
Total Value
$302,251.50
Owned After
26,855
SEC Form 4
Chief Sales/Marketing Officer
Avg Cost/Share
$40.41
Shares
17,474
Total Value
$706,064.93
Owned After
100,814
SEC Form 4
Chief Executive Officer
Avg Cost/Share
$39.99
Shares
25,000
Total Value
$999,667.50
Owned After
262,011
SEC Form 4
Director
Avg Cost/Share
$40.10
Shares
5,522
Total Value
$221,444.35
Owned After
2,813
SEC Form 4
Director
Avg Cost/Share
$40.29
Shares
1,500
Total Value
$60,436.50
Owned After
10,395
SEC Form 4
Chief People Officer
Avg Cost/Share
$40.00
Shares
2,274
Total Value
$90,960.00
Owned After
27,224
SEC Form 4
Chief Operating Officer
Avg Cost/Share
$40.07
Shares
10,819
Total Value
$433,482.71
Owned After
129,187
SEC Form 4
Chief Operating Officer
Avg Cost/Share
$37.09
Shares
17,500
Total Value
$649,008.50
Owned After
129,187
SEC Form 4
| Insider | Ticker | Relationship | Date | Transaction | Avg Cost | Shares | Total Value | Owned After | SEC Forms |
|---|---|---|---|---|---|---|---|---|---|
| Trofimuk-O'Connor Christina Alice | IBEX | Chief Legal Officer | Sep 16, 2026 | Sell | $39.34 | 2,376 | $93,476.35 | 26,855 | |
| Inson Paul Joseph | IBEX | Chief People Officer | Sep 16, 2026 | Sell | $40.07 | 2,500 | $100,164.50 | 27,224 | |
| Trofimuk-O'Connor Christina Alice | IBEX | Chief Legal Officer | Sep 15, 2026 | Sell | $40.30 | 7,500 | $302,251.50 | 26,855 | |
| Casteel Julie K | IBEX | Chief Sales/Marketing Officer | Sep 15, 2026 | Sell | $40.41 | 17,474 | $706,064.93 | 100,814 | |
| Dechant Robert Thomas | IBEX | Chief Executive Officer | Sep 15, 2026 | Sell | $39.99 | 25,000 | $999,667.50 | 262,011 | |
| Zhuang Mingzhe | IBEX | Director | Sep 15, 2026 | Sell | $40.10 | 5,522 | $221,444.35 | 2,813 | |
| Ballou-Aares Daniella | IBEX | Director | Sep 15, 2026 | Sell | $40.29 | 1,500 | $60,436.50 | 10,395 | |
| Inson Paul Joseph | IBEX | Chief People Officer | Sep 14, 2026 | Sell | $40.00 | 2,274 | $90,960.00 | 27,224 | |
| Afdahl David Martin | IBEX | Chief Operating Officer | Sep 14, 2026 | Sell | $40.07 | 10,819 | $433,482.71 | 129,187 | |
| Afdahl David Martin | IBEX | Chief Operating Officer | Sep 8, 2026 | Sell | $37.09 | 17,500 | $649,008.50 | 129,187 |
SEC 8-K filings with transcript text
Nov 5, 2026 · 100% conf.
1D
-6.25%
$40.31
5D
-9.43%
$38.94
20D
-4.91%
$40.89
2 ibex-20261105exx991.htm
Document
Exhibit 99.1
IBEX Reports Record Start to Fiscal 2027, Raises Full Year Guidance
•Quarterly revenue up 16% over the prior year to a record $175.2 million, marking the seventh consecutive quarter of double-digit organic growth
•Record first quarter net income, adjusted net income, adjusted EBITDA, EPS, adjusted EPS, operating cash flow, and free cash flow
•First quarter diluted EPS grew 20% versus prior year quarter to $0.99, and adjusted EPS grew 21% to $1.10
•Won four new logos in the quarter, including two in FinTech
•Strong momentum continues with our Sierra partnership, with four new AI agent wins since quarter ended with robust pipeline
•Raises full year revenue and adjusted EBITDA guidance
WASHINGTON, DC— November 5, 2026 —IBEX Limited (“ibex”) (Nasdaq: IBEX), a global leader in outsourced business services and AI-powered customer experience solutions, today announced financial results for its first fiscal quarter ended September 30, 2026.
Three Months Ended September 30,
($ millions, except per share amounts)20262025Change
Revenue (2) $175.2 $151.2 15.9 %
Net income (2) $14.8 $12.0 22.7 %
Net income margin (2) 8.4 %8.0 %40 bps
Adjusted net income (1) $16.4 $13.1 25.1 %
Adjusted net income margin (1) 9.4 %8.7 %70 bps
Adjusted EBITDA (1, 2) $25.2 $19.5 29.4 %
Adjusted EBITDA margin (1) 14.4 %12.9 %150 bps
Earnings per share - diluted (1,2)
$0.99 $0.82 19.6 %
Adjusted earnings per share - diluted (1,2)
$1.10 $0.90 21.2 %
(1)See accompanying Exhibits for the reconciliation of each non-GAAP measure to its most directly comparable GAAP measure.
(2)The current period percentages are calculated based on exact amounts, and therefore may not recalculate exactly using rounded numbers as presented.
“ibex delivered a record-breaking start to fiscal 2027, with first quarter revenue growing 16% organically to $175.2 million. This performance marked our seventh straight quarter of double-digit growth, the highest adjusted EBITDA quarter in our history, and drove adjusted EPS growth of over 21%,” said Bob Dechant, ibex CEO. “Our strong results reflect the significant differentiation we have built at ibex, enabling our new logo engine to win at an unprecedented rate while we consistently take market share away from our competition with our existing clients. We are also benefitting from our new vector of growth through our AI agent solution, powered by our strategic partnership with Sierra.”
First Quarter Financial Performance
Revenue
•Revenue of $175.2 million, an increase of 15.9% from $151.2 million in the prior year quarter, was driven by broad-based growth across four verticals: HealthTech (+39.9%), Travel, Transportation and Logistics (+16.4%), Technology (+9.8%), Retail & E-commerce (+8.7%), with additional growth in our digital acquisition business and accelerating growth in our AI Agent solutions.
Net Income and Earnings Per Share
•Net income increased to $14.8 million compared to $12.0 million in the prior year quarter. Net income was favorably impacted by revenue growth in our higher margin offshore regions, growth in our higher margin AI agent and digital acquisition business, and lower selling, general, and administrative expenses as a percentage of revenue.
•Diluted earnings per share increased to $0.99 compared to $0.82 in the prior year quarter.
•Net income margin increased to 8.4% compared to 8.0% in the prior year quarter.
•Non-GAAP adjusted net income increased to $16.4 million compared to $13.1 million in the prior year quarter (see Exhibit 1 for reconciliation).
•Non-GAAP adjusted diluted earnings per share increased to $1.10 compared to $0.90 in the prior year quarter (see Exhibit 1 for reconciliation).
Non-GAAP Adjusted EBITDA
•Adjusted EBITDA increased to $25.2 million compared to $19.5 million in the prior year quarter (see Exhibit 2 for reconciliation).
•Adjusted EBITDA margin increased to 14.4% compared to 12.9% in the prior year quarter (see Exhibit 2 for reconciliation).
Cash Flow and Balance Sheet
•Capital expenditures were $7.2 million compared to $7.6 million in the prior year quarter. The capital expenditures during the current quarter were driven by capacity expansion to meet strong demand in our highest margin offshore regions.
•Cash flow from operating activities increased to a first quarter record of $16.3 million compared to $15.7 million in the prior year quarter.
•Free cash flow of $9.2 million compared to $8.0 million in the prior year quarter (see Exhibit 3 for reconciliation).
•Net cash was $35.0 million compared to net cash of $30.9 million as of June 30, 2026 (see Exhibit 4 for reconciliation).
•Repurchased 122,806 shares for $4.4 million at an average price of $35.92.
First Quarter Review and Fiscal 2027 Business Outlook
“Fiscal 2027 is off to an exceptional start with first quarter performance that included records across nearly every key operating metric, including revenue, adju
Sep 10, 2026 · 100% conf.
1D
-6.50%
$34.84
Act: +6.82%
5D
-9.67%
$33.66
20D
-5.21%
$35.32
7 ibex-20260910erxexx991.htm
Document
Exhibit 99.1
IBEX Reports Record Fiscal Year 2026 Financial Results, Introduces Fiscal Year 2027 Guidance
•Record fourth quarter revenue grew 12% versus prior year quarter, sixth consecutive quarter of double-digit growth
•Nine new logo wins in the fourth quarter, including two strategic AI Agent wins
•Strong operating cash flow of $24.8 million and free cash flow of $21.7 million in the fourth quarter
•Record full-year revenue, net income, adjusted net income, adjusted EBITDA, EPS, adjusted EPS, operating cash flow, and free cash flow
•Full-year revenue grew over 15% versus prior year; full-year diluted EPS grew 33% to $3.13, full-year adjusted EPS grew 28% to $3.52
•Introduces fiscal year and first quarter 2027 guidance, forecasting continued strong revenue and adjusted EBITDA growth
WASHINGTON, DC— September 10, 2026 —IBEX Limited (“ibex”) (Nasdaq: IBEX), a global leader in outsourced business services and AI-powered customer experience solutions, today announced financial results for its fourth quarter and fiscal year ended June 30, 2026.
Three months ended June 30,Twelve months ended June 30,
($ millions, except per share amounts)20262025Change20262025Change
Revenue (2) $164.3 $147.1 11.6 %$644.1 $558.3 15.4 %
Net income (2) $8.7 $9.6 (8.8)%$46.3 $36.9 25.7 %
Net income margin (2) 5.3 %6.5 %(120)bps7.2 %6.6 %60 bps
Adjusted net income (1) $12.7 $12.6 0.8 %$52.2 $43.0 21.3 %
Adjusted net income margin (1) 7.7 %8.5 %(80)bps8.1 %7.7 %40 bps
Adjusted EBITDA (1, 2) $20.2 $20.5 (1.3)%$82.4 $72.0 14.5 %
Adjusted EBITDA margin (1) 12.3 %13.9 %(160)bps12.8 %12.9 %(10)bps
Earnings per share - diluted (1,2)
$0.59 $0.66 (11.3)%$3.13 $2.36 32.8 %
Adjusted earnings per share - diluted (1,2)
$0.85 $0.87 (1.9)%$3.52 $2.75 28.3 %
(1) See accompanying Exhibits for the reconciliation of each non-GAAP measure to its most directly comparable GAAP measure.
(2) The current period percentages are calculated based on exact amounts, and therefore may not recalculate exactly using rounded numbers as presented.
“ibex delivered another record-breaking quarter with revenue growth of 12% to $164.3 million, our sixth straight double-digit growth quarter, capping off an amazing year with top-line organic growth of over 15%, and adjusted EPS growth of over 28%,” said Bob Dechant, ibex CEO. “Our differentiation continues to shine, enabling us to win new trophy clients and outperform our competition operationally which leads to significant market share gains.”
“Fiscal 2026 also marked a transformational step forward as ibex defined a new era of BPO, one powered by AI agents. Our strategic partnership with Sierra, a leader in conversational AI, has firmly strengthened our leadership position in this evolving market. To date, we have delivered more than 10 successful AI Agent implementations across five verticals. Momentum continues to build for these solutions, further separating us from traditional BPO providers.”
Fourth Quarter Financial Performance
Revenue
•Revenue of $164.3 million, an increase of 11.6% from $147.1 million in the prior year quarter, was driven by strong performance across four verticals: HealthTech (+42.3%), Technology (+27.4%), Travel, Transportation and Logistics (+17.8%), and Retail & E-Commerce (+7.0%), with accelerating growth in our Wave iX solutions.
Net Income and Earnings Per Share
•Net income of $8.7 million decreased from $9.6 million in the prior year quarter.
•Diluted earnings per share decreased to $0.59 compared to $0.66 in the prior year quarter.
•Net income margin decreased to 5.3% compared to 6.5% in the prior year primarily driven by training costs related to new client wins and the temporary impact of work transferring from nearshore to offshore delivery centers.
•Non-GAAP adjusted net income remained relatively consistent at $12.7 million when compared to the prior year quarter (see Exhibit 1 for reconciliation).
•Non-GAAP adjusted diluted earnings per share was $0.85 compared to $0.87 in the prior year quarter (see Exhibit 1 for reconciliation).
Adjusted EBITDA
•Adjusted EBITDA was $20.2 million compared to $20.5 million in the prior year quarter (see Exhibit 2 for reconciliation).
•Adjusted EBITDA margin decreased to 12.3% compared to 13.9% in the prior year quarter (see Exhibit 2 for reconciliation).
Fiscal Year 2026 Financial Performance
Revenue
•Revenue of $644.1 million, an increase of 15.4% from $558.3 million in the prior year, was driven by broad-based growth across four verticals: HealthTech (+38.5%), Technology (+25.6%) Travel, Transportation and Logistics (+17.2%), and Retail & E-commerce (+14.1%), with growth in our Wave iX solutions and digital acquisition business.
Net Income and Earnings Per Share
•Net income increased to $46.3 million compared to $36.9 million in the prior year. Net income was favorably impacted by revenue growth in our higher margin offshore regions as well as lower se
May 6, 2026 · 100% conf.
1D
+12.75%
$31.69
Act: +16.54%
5D
+14.42%
$32.16
Act: +8.29%
20D
+12.32%
$31.57
Act: +6.08%
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